Village Helpers provides variety of services to residents during holidays

STORY OPPORTUNITY: FOR IMMEDIATE RELEASE FOR MORE INFORMATION: Stephanie Zeilstra, Marketing Specialist szeilstra@jkv.org (816) 347-2901

Monday, December 23, 2013

Village Helpers assists during the Holidays and beyond

Boxes of Christmas decorations were waiting in storage, ready to deck out the home of Lee’s Summit resident Sharon Wood. But having had a recent fall, she wasn’t feeling quite up to getting them out and putting all of the decorations up. That’s when she decided to call Village Helpers. Village Helpers is a service of John Knox Village, a continuing care retirement community in Lee’s Summit. “I wanted to get in the holiday spirit and needed some perking up,” Wood said. “And I knew if I worked at it, it would take me a while. I had heard about Village Helpers because my parents had lived at John Knox Village, so I decided to give them a call. It was wonderful to have the help.” A caregiver with Village Helpers came to Wood’s home and spent a few hours helping her put up ornaments and decorations –inside and outside of her home. She also helped with getting other holiday essentials more accessible, such as gifts and Christmas cards that Sharon had stored away. Because Wood hadn’t felt quite up to par, the caregiver also helped her with light housekeeping. “The caregiver was a real delight and so helpful,” Wood said. “It can be a burden to call on friends and family to help so much and this was a wonderful service to be able to use.” Village Helpers can assist people in a wide variety of ways and serves not only residents at the Village, but in the Lee’s Summit and surrounding communities. From personal care, to accompaniment to physician appointments, respite care, running errands, household chores such as laundry and more, professional staff can assist those who need a helping hand. Services through Village Helpers are non-medical, are covered through private pay, and some long term insurance policies.
Lori Qualls, manager of Village Helpers, said the first step is finding out what types of services the person needs and what will work best for their schedule. Qualls said they then match them with a caregiver who best fits what type of service they need. “We want to ensure from the beginning that we’re making the best possible match, looking at even personalities and taking into account their wants and needs,” Qualls said. “Because consistency is a vital part of the services we provide, our goal is to have the same caregivers continue with them as long as they need us.” This time of year one of the services that is requested is respite care. Qualls said adult children who normally assist and support an elderly parent can often be going out of town during the holidays or are just busier than usual. “This is a perfect opportunity for us to step in and be a support, providing companionship and doing those things that a family member would do,” Qualls said. “Our philosophy is that we treat those we provide services to as their loved one would.” All caregivers are CPR trained and undergo a background check. Qualls said the caregivers are also currently undergoing training to better care for those with Alzheimer’s disease and other dementia.

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