Staybridge Suites Hotel wins 3 top IHG awards

Contact: Michael Hennessy 816-994-2705

2012 TORCHBEARER AWARD

2012 PRIORITY CLUB EXCELLENCE AWARD

2012 BEST OF THE BEST AWARD

ATLANTA -- The Staybridge Suites, Kansas City-Independence has received 3 prestigious awards from IHG (InterContinental Hotels Group) in just its 3rd year of operation. The hotel was recognized during the 2012 IHG Americas Investors & Leadership Conference in Orlando, FL.

The 2012 Torchbearer Award, the company's most prestigious award. One of only 102 properties within the Americas chosen from the IHG system of more than 4,500 hotels for achieving the highest levels of excellence in all aspects of operation -- from quality to customer satisfaction. A 2012 Torchbearer trophy, the company's symbol of excellence, will be on permanent display at the hotel.

"It is my pleasure to name the Staybridge Suites Kansas City-Independence as one of the top-notch hotels in our industry," said Kirk Kinsell, President, the Americas, IHG. "This hotel embodies the heart of our brand promise and continues to make IHG properties known and admired throughout the world, continuing our mission to deliver Great Hotels Guests Love."

The 2012 Priority Club Excellence Award. Based on overall guest satisfaction obtained from guest surveys and by providing outstanding experiences for Priority Club Rewards® members during stays at its hotel. Priority Club® Rewards is the world’s best and largest hotel loyalty program, with over 67 million members worldwide

As one of eight hotels selected for the award, the Staybridge Suites, Kansas City-Independence had to meet the highest standards of quality and customer service. “Based in large part on feedback directly from our most loyal guests, the Staybridge Suites, Kansas City-Independence was selected as an outstanding example of the service our hotels put forth to ensure IHG maintains Great Hotels Guests Love and that Priority Club Rewards® members are consistently valued and recognized,” said Kirk Kinsell, President, the Americas, IHG.

2012 Best of The Best Award – Rosa Zamora was honored by IHG and given an award trophy celebrating this individual accomplishment of exemplary service during a celebration at the 2012 IHG Americas Investors & Leadership Conference in Orlando, Florida. Nominees were selected based on performance that goes above and beyond normal job responsibilities by providing outstanding and unique service to the property, to the guests and to the community.

“It is with great pleasure that I recognize Rosa Zamora for providing one of the best guest experiences in our industry,” said Kirk Kinsell, President, the Americas, IHG.

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